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Solutions

 

With Ring Ring's customer relation services, there will be an overall improvement in all sectors of customer relation management. Possible solutions include:

  • Virtual Agent

Be at your customer’s disposal 24/7 using prerecorded messages and/or text-to-speech. The Ring Ring Virtual Agent is the perfect way to help customers 24h/day without having to pay a human agent.

  • Brochure Ordering

The first step of a sales process is often to send a brochure to your customer. Ring Ring has developed a fully automated brochure ordering system which is fast reliable and which can be fully outsourced.

  • Dealer Locator

Does your company have an extended network of dealers and/or points of sale (POS)? Ring Ring helps optimize your sales efforts by providing your clients with a fast, easy and 24h/day access to your nearest point of sale.

  • Presence Tracking

The Ring Ring Presence Tracker helps you manage your remote workforce and thus deliver reliable and continued services to your customers.

  • Delivery Messenger

Keeping your customers informed shortens your selling cycle and improves your cash flow. Ring Ring Delivery Messenger ensures that your customers get real-time notifications and increases your competitive edge.

  • FAQ Module

Keep your customers informed automatically by using prerecorded messages and/or text-to-speech. The Ring Ring FAQ module is the perfect way to help customers 24h/day without having to pay a human agent.

  • Meter Reading

The Ring Ring Meter Reading tool was especially designed to enable reporting meter readings via SMS. This is not only more user-friendly; it is also cheaper and increases accuracy.

  • Payment Reminder

Stop sending your customers payment reminder letters. Start using Ring Ring’s Payment Reminder instead! This module allows you to deliver a personalized message to over 150 clients at the same time and send over 300 mobile voice mail reminders per second!

  • Quality Module

First impressions are everything. Make sure your first impression on customers is up to speed with the Ring Ring Quality Module! This module tests the answer quality of your reception or call centre and helps you bring it up to standards if need be.